User's Guide
Payment and Delivery
Payment
The payment method can be chosen from the four methods shown below:
TT in advance (bank transfer), Credit card , Credit account (Net 30) * Application required, and Alipay.
1. TT in advance (bank transfer)
This is the method where the product is shipped after you deposit payment into the bank account as designated and
described in the notification e-mail sent to you on completion of the order. Please transfer money within two business
days from the date of order placement. The product is shipped after we confirm payment. We designate the account for
transfer in each case. The customer is responsible for payment of the bank transfer fee. Please note that the transfer
certificate (payment slip) takes the place of the receipt.
2. Credit card
This is a credit card transaction. The credit cards that can be used for payment are Visa, Master, JCB and AMEX. Select the credit card as the payment method on the order condition setting screen and enter the card
number and expiry date. The credit card is authorized immediately. Please note that the account statement issued
by the credit card company takes the place of the receipt.
*You can view the receipt data on the order completion screen and the order history screen.
3. Credit account payment (Net 30) * Application required
This is the payment method through an account transaction for members who have completed the screening process
prescribed. Net 30 payment term will be given by the approval. The member must undergo the screening process prescribed by us in advance.
4. Alipay
Alipay is only available in China Mainland and Hong Kong.
Delivery
Ordered products are shipped from our logistic center (in Yokohama, Japan) by courier designated by the customer in principle. All shipments are F.C.A. point of shipment from Chip One Stop warehouse. Customer can select whether to charge customer's shipping account or to charge Chip One Stop shipping account by paying prefixed cost at the time of order.
Please check it in the search results.
The shipment notification mail is sent to the registered e-mail address when the product is shipped.
You can track the delivery status by using the tracking number.