Cancellations and Returns
After the order is confirmed, you cannot change the order details or cancel the order.
Please confirm carefully before placing orders.
Products return and replacement policy
If anything is wrong with the product we delivered, we will accept a replacement or return of the product only when all of
the below conditions from (1) to (3) are met:
(1) There is any problem with the product we delivered, such as the deficiency in quantity, delivery of wrong items,
and apparent external defects (breakage and rust, etc.), and we recognize such problems.
(2) We are informed of the defect described in (1) above within five days after delivery of product.
(3) The product is unused and only in the original unpacked packaging.
Products return is accepted only when Chip One Stop is informed within five days after delivery as well as
in either of the following cases:
1) If any defect was found in the product we delivered
2) If the product we delivered is different from the one you ordered
Guarantee shall be either of the following, and Chip One Stop shall not liable for any amount excess the
sales price of the product.
1) Replacement (If we have the product in stock)
2) Refund (If we do not have the product in stock)
We cannot accept failure test analysis, ingredient research related to the RoHS directive, and environmental research.
Please contact our customer support in advance to obtain a return merchandize authorization (RMA). We will advise the customer on how to send the product and provide the delivery address. Although we are responsible for the
shipping charge, we will not pay it if the product is not sent by the method we specify.