Open market excess stock

What are open market excess stock products?

Open market excess stock products are products that are outside the scope of manufacturer’s warranty that were procured from a supplier other than an authorized dealer or manufacturer. Products handled at Chip One Stop are for the most part purchased from manufacturers and distributors; however, depending on the condition of a quotation request, Chip One Stop may give a quotation of any open marked excess stock products. In such a case, customers will be notified of the fact by e-mail along with their quotation.

What is the coverage of open market excess stock products and surplus products?

The return of products will only be accepted if customer support is contacted within 8 days after delivery and only in the following cases:

  • If a defect is found in the delivered product
  • If the delivered product is different from the order content

Returns will be handled in either the following ways and a warranty that exceeds the sales price of the product cannot be accepted.

  • Exchange (if in stock)
  • Refund (if not in stock)

Chip One Stop does not accept any inquiries regarding failure analysis, component survey on RoHS directive, environmental investigation etc.

What is the “☆ Evaluation Mark”?

☆ Evaluation marks are displayed for surplus & open market excess stock products

★★★
An excellent supplier with no quality problems in past transactions.
★★☆
Good supplier with very few quality problems in past transactions.
★☆☆
A supplier with few serious quality problems in past transactions.
When making a purchase please examine your product as soon as possible after delivery within the return warranty period.
☆☆☆
A supplier with few transactions or has had quality problems in past transactions.
When making a purchase please examine your product as soon as possible after delivery within the return warranty period.
☆☆☆(With a strikeout line)
No transaction record, supplier not evaluated.

How to download Certificate of Compliance

Chip One Stop issues Certificate of Compliance for stock sourced from electronic component manufacturers,
semiconductor manufacturers and franchised distributors.

After your orders are shipped, you can download CoC from “My history” ->”Order History” ->”Details” -> “CoC Download.”