What is the process from quotation to delivery?
- After searching the stock status of the product you want from product search, select the products that need inventory checking or if you have desired conditions regarding price, delivery date etc. and click the “Quote” to add them to your RFQ cart and follow the instruction on the page to request a quotation. The following message below will appear if by any chance a search did not result in a hit. Please proceed to requesting a quotation if you see this message. “We’re sorry. We could not find any products matching your search criteria. Please try adjusting words used in search and try again or request a quotation below. You can proceed directly to requesting a quotation.”
- After making a RFQ, a reply should be sent within 2 business days. You will be contacted if there is no stock or if quotation will take more time.
- Once a quotation is ready it will be sent to your registered e-mail address. Quotations from Chip One Stop can also be confirmed by going to “Quote History” on your “My Page” at the top of the page after logging in.
- Quotations will expire 10 days after quotation is given. However, even if it is within the deadline, delivery on expected date according to quotation may not be possible if number of days have passed since the quotation was sent, so please be sure to place order as soon as possible after receiving a quotation.
※ For more information on RFQs please go to Frequently Asked Questions (FAQ).
How long does it take to receive a quotation?
A quotation will be sent by e-mail within 1~2 business days depending on stock status. Please check the quote reply deadline displayed on the search results page for specific dates.
Is there an experation date for quotations?
The expiration date for quotations is 10 days after the date the quotation has been given. However, products are not secured at the point of quotation, if inventory moves before the expiration date, it may not be possible to deliver under the conditions of the quotation. In such a case, you will be contacted immediately.