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How can I withdraw my account?

If you wish to withdraw your account due to job change, retirement, or transfer to another department, you can withdraw your account from the “Withdrawal” page located on your My Page.
Please introduce a successor and we will send them information via e-mail about creating an account (an account will not be created automatically).

I can’t withdraw my account.

Please note that you can’t withdraw your account if you are waiting for a reply regarding an inquiry, have placed an order and waiting for it to be delivered, or have not completed a payment. Please try to withdraw again after all transactions have been completed. Members who are primary members of a group must change the primary member of that group to a different group member. You can change the setting from your My Page > Group Function.