Delivery date/Delivery

Can I combine separate orders into one shipment?

If the order has not been shipped yet and the method of payment selected is by Credit Account (Net 30), it is possible to make changes. You can change the shipping address as well as make changes such as dividing shipments, delivery date and request batch delivery. Please make any of these changes from your order history. *Credit Account (Net 30) requires application in advance. See here for details. Changes cannot be made on this website if a different payment method has been selected. In cases of emergency, please contact Chip One Stop customer support (+81-45-470-8771) (Operating hours: From 9:00 a.m. to 5:30 p.m. Japan time on Chip One Stop business days).

I want to check the status of my delivery.

Please check the status of your delivery from the URL listed in the shipping notification e-mail sent after your product has been shipped. (You can also find your delivery tracking number from your order history page.)