Process from order to delivery

What is the process from order placement to delivery?

Once you have confirmed the product you wish to purchase from your search results, click the “Add to Cart” button. You can specify quantity from your search results or from your shopping cart. Follow the steps stipulated in your shopping cart and select payment method and shipping address to complete your order. Once your order has been completed, a confirmation e-mail will be sent. If you have selected “TT in advance (bank transfer)” as method of payment, you will be instructed on where to make the payment. Your product will be shipped once payment has been confirmed. Product will be shipped once shipment is prepared or by the requested shipping date. On the day your product has been shipped, a notification e-mail will be sent including a URL that will allow you to track the status of your shipment. (Please confirm the tracking number for a delivery by going to your Order History page.)

When are products shipped?

We will ship after confirmation of payment regardless of the expected shipping date shown in the search results. If you are in a hurry, please consider other payment methods where payment will be made as soon as possible (Credit card, Credit account [account transaction] * Application required in advance).

When is an order confirmed?

Chip One Stop will send an order completion notification e-mail once an order has been confirmed. Once an order has been confirmed, product procurement will begin, but if we run out of stock at this point or if we cannot make deliver according to the conditions stipulated, you will be notified immediately.

Is a product secured when it is added to the shopping cart?

No. Even if you add a product to your shopping cart, the product is not secured until your order has been completed. If you add a product to your shopping cart after logging in, it will be saved in your cart for up to seven days, however, the price and delivery date may change. Once you have added a product to your shopping cart, we recommend that you place your order as soon as possible.

I want to check the status of my delivery.

Please check the status of your delivery from the URL listed in the shipping notification e-mail sent after your product has been shipped. (You can also find your delivery tracking number from your order history page.)